Embassy Suites By Hilton Phoenix Downtown North, Phoenix - Reviews, Room Options & Prices 2025

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About the Hotel

10 East Thomas Road, Phoenix, Arizona, United States of America, 85012-3114

Embassy Suites By Hilton Phoenix Downtown North, a 3-star hotel in Encanto's vibrant district, features an atrium, indoor pool, and a 24-hour front desk. The property, the only full-service Hilton Hotel in Midtown/Downtown's central core, offers a complimentary evening reception and free made-to-order breakfast.

Spacious Suite Accommodations

The 242 air-conditioned rooms at Hilton feature LED televisions and refrigerators. Each two-room suite includes a private bedroom and separate living area with sofa bed, suited for families or business travelers.

Dining and Drinks

Salt River Tavern serves comfort classics with modern twists and elevated bar snacks. Room service delivers casual dining from 5 PM to 10 PM, while the Atrium Lounge offers beer, cocktails, billiards, and a dartboard.

Recreation and Fitness

The indoor heated pool provides year-round recreation. Embassy Suites By Hilton Phoenix Downtown North maintains a health club, spa tub, and fitness center.

Central Metro Location

Located next to Thomas/Central Metro station, the hotel provides direct access to Chase Field, ASU, and Phoenix Convention Center via 15-minute light rail ride. The Heard Museum stands 0.8 miles away, while Phoenix Art Museum is 1 miles from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

4 persons

51 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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One-Bedroom Suite Mobility Accessible

Max:

6 persons

51 m²

Bed options:

2 Double beds

Air conditioning

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King Studio

Max:

4 persons

51 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Phoenix 2.2 mi

Airports

Phoenix Sky Harbor International (PHX) 9.8 mi

Phoenix Goodyear (GYR) 21.4 mi

Bus

Bus stop 3.7 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Bar Food

“I had a fantastic experience at the bar where I enjoyed some truly delicious food. The menu had a great selection, ranging from classic comfort food to more gourmet dishes. I looked forward to returning each night to see what new culinary delights were on offer.” view full review

Spacious and Comfortable Suites

“The suites were quite spacious and comfortable. I loved the generous amount of space, which made my stay feel more like a home away from home. Plus, the flat-screen TVs were a nice touch for relaxing in the evenings.” view full review

Convenient Amenities

“I appreciated the thoughtful amenities in the bathroom. The room was meticulously maintained and made my routine feel more enjoyable. It was great to have everything I needed to feel comfortable.” view full review

Great In-Room Entertainment

“The room came equipped with flat-screen TVs, which made it easy to unwind after a long day. I enjoyed catching up on my favorite shows in such a cozy environment. It added an extra layer of relaxation to my stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Hiking
Horseback riding
Cycling
Golf course

Services

Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu

Spa & Leisure

Indoor swimming pool
Live entertainment

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Room decor

Curtains

Location

10 East Thomas Road, Phoenix, Arizona, United States of America, 85012-3114

Map view

10 East Thomas Road, Phoenix, Arizona, United States of America, 85012-3114

City landmarks

Museums

Heard Museum

4200 ft

2605 N 15th Ave

Encanto Park and Recreation Area

1.3 mi

Museums

Phoenix Art Museum

1.0 mi

Museums

Children's Museum of Phoenix

2.1 mi

Garden

Japanese Friendship Garden of Phoenix

1.4 mi

Parks

Margaret T Hance Park

1.3 mi

North Central Avenue

1.1 mi

Libraries

Burton Barr Central Library

1.3 mi

401 E Jefferson St

Chase Field

2.5 mi

Monterey Park

4100 ft

Museums

Arizona Science Center

2.2 mi

The Church of Jesus Christ of Latter-day Saints

2100 ft

New Beginnings Child Birth Ctr

2200 ft

Select Specialty Hospital

2200 ft

St Joseph's Hosp & Med Center

2200 ft

Ashland Place Historic District

2300 ft

Museums

ASU Art Museum

1.0 mi

2301 N Central Ave

Heard Museum Shop & Bookstore

3200 ft

Bethel United Methodist Church

3200 ft

Bible Baptist Church

3400 ft

Maricopa Community Colleges

3400 ft

Museums

Cutler Plotkin Jewish Heritage Center

1.2 mi

Downtown Phoenix

1.0 mi

Church

Good Shepherd Lutheran Church

3500 ft

Church

Encanto Community Church

3500 ft

110 E Roosevelt St

The Nash Jazz Club

1.5 mi

Guru Nanak Dwara

4100 ft

Amusement & Theme Parks

Enchanted Island

1.7 mi

Store

Safeway

1.4 mi

Nearby

Telephone Pioneer Museum

500 ft

Restaurants

Lenny's Burger

800 ft

2825 N Central Ave

Domino's Pizza

800 ft

2819 N Central Ave

Best of Philly

1000 ft

2818 N Central Ave

Fired Pie

2500 ft

3110 N Central Ave

Starbucks

2500 ft

3110 N Central Ave Suite 185

Jamba Juice

2500 ft

3110 N Central Ave #100

Jack in the Box

2500 ft

3215 N Central Ave

Ihop

2500 ft

2508 N Central Ave

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

8.0

Location

9.2

Service

7.0

Dining

9.0

4/5 based on 998 reviews

#20 of 188 hotels in Phoenix based on Tripadvisor

Francis

United States of America, March 2025

6.2/10

I had a wonderful stay at the Embassy Suites By Hilton Phoenix Downtown North overall. The staff were incredibly friendly and attentive, making me feel welcome throughout my time there. However, the restaurant's limited menu was a bit disappointing, especially since it doubled as the breakfast area that lacked enough standard dining tables. Despite that, the location and spacious room made it a great choice for my visit.

Rooms

10.0

The king suite I stayed in was spacious, clean, and had all the necessities like a fridge and microwave. I appreciated the comfortable bed and the fantastic shower, which really enhanced my comfort level.

Service

8.0

I was really impressed by the friendly and helpful staff. They went above and beyond to make sure I had a good stay, and even offered complimentary drinks at check-in, although I missed the time window to use them.

Location

9.0

I loved the location; it was close to public transit, making it easy to explore downtown Phoenix. Plus, I could easily walk to nearby restaurants and shops, which was super convenient.

Dining

7.0

Breakfast was decent with some good options like made-to-order omelets, but it could have been more celiac-friendly. The space also felt a bit cramped since it served multiple purposes.

Facilities

8.0

The hotel features a nice indoor pool and a fitness room, which I enjoyed using. However, I found the parking situation a bit confusing as it was off-site and required payment.

George

United States of America, February 2025

5.4/10

I had a pretty good stay at Embassy Suites By Hilton Phoenix Downtown North, with some bright spots and a couple of downsides. The staff were incredibly friendly, which made a positive impression. The breakfast was a highlight, especially the made-to-order omelets. On the downside, I faced a couple of hiccups with the door lock in my room, and while staff responded quickly, it was a bit disruptive at bedtime.

Rooms

5.0

The King Suite I stayed in was spacious and well-cleaned, though I did encounter a problem with the door lock which caused some inconvenience.

Service

7.0

The staff were attentive and friendly, particularly during breakfast and at the evening reception. However, my experience with the maintenance on the door issue was a little rough.

Location

10.0

The location was great, close to the light rail and several key attractions. I loved how convenient it was to get around.

Dining

10.0

Breakfast was truly impressive. I enjoyed the variety and quality, especially the hot items and the friendly staff serving them.

Facilities

8.0

The hotel had solid facilities including a lovely indoor pool and a charming lobby lounge, a nice place to unwind.

Harry

United States of America, February 2025

7.4/10

My stay at Embassy Suites By Hilton Phoenix Downtown North was generally positive, with spacious, clean rooms and a fantastic breakfast. The staff were friendly and accommodating, which made for a welcoming atmosphere. However, there were a few issues worth noting, like the not-so-great maintenance experience and some minor inconveniences with the pool and gym facilities.

Rooms

9.0

The room I stayed in was super spacious, offering a comfortable atmosphere with a fantastic shower and amenities like a fridge and microwave, which were really helpful for leftovers. It was clean and fresh throughout my stay.

Service

7.0

Most of the staff were friendly and attentive, going out of their way to ensure my needs were met. However, I did experience some disappointment with the concierge not being very helpful when I had an issue with my charger.

Location

8.0

The location is convenient, close to public transit and various attractions, making it easy to explore the area. However, I could see how it might be perceived as a bit bustling, but overall, it proved advantageous for my plans.

Dining

9.0

Breakfast was really good with a variety of well-cooked options, especially the made-to-order omelets that I loved. The happy hour also provided good quality drink offerings. It really added value to my stay.

Facilities

7.0

The hotel had solid facilities, including a nice indoor pool and well-maintained common areas. However, I found the gym a bit small, which limited the workout experience, and the pool was not as large as it seemed in the pictures.

John

United States of America, December 2024

5.8/10

I had a mixed experience at Embassy Suites by Hilton Phoenix Downtown North. The location was super convenient, close to the light rail and various attractions, which I appreciated. However, the staff wasn't very accommodating during our stay, especially when we had issues with room maintenance. The complimentary breakfast was a nice touch, but the overall service left a lot to be desired.

Rooms

7.0

The rooms were spacious and comfortable, with large televisions and nice amenities like refrigerators and microwaves. However, some of the rooms weren't well maintained; I heard of issues like leaking refrigerators that really should've been addressed beforehand.

Service

5.0

The staff varied from being friendly and helpful at breakfast to unresponsive at times. I experienced some frustrating moments trying to get assistance from the concierge, who seemed dismissive during my requests.

Location

9.0

The hotel is in a prime spot, making it easy to get to and from the airport using the light rail. It's also close to restaurants and entertainment venues, which I found very convenient for my weekend plans.

Dining

9.0

I really enjoyed the breakfast options, especially the made-to-order omelets. It was great being able to sit together with family in the large lobby area while enjoying our meals.

Facilities

7.0

The facilities, including the indoor pool, were decent, though I wished the fitness room were a bit larger. The self-parking across from the hotel was secure, even if it came with a price.

Craig

United States of America, November 2024

5.6/10

My stay at Embassy Suites By Hilton Phoenix Downtown North was really enjoyable overall. I loved the spacious and clean suite, along with the super comfortable bed that made for great sleep. The complimentary breakfast was a highlight, especially the made-to-order omelettes, but I found the parking fee to be a bit pricey at $28 per day.

Rooms

9.0

The King Studio I stayed in was spacious and extremely comfortable. I appreciated the fantastic shower and the presence of a fridge and microwave for leftovers. Overall, the room was clean and modern, allowing for a pleasant stay.

Service

8.0

The staff were friendly and attentive throughout my stay. They went above and beyond to ensure I had what I needed, although I did find the reception staff could have been a bit more responsive to simple inquiries.

Location

10.0

This hotel's location is fantastic! It's super convenient with easy access to the light rail, restaurants, and important centers like St. Joseph’s hospital.

Dining

10.0

The complimentary breakfast blew me away with its variety, especially the made-to-order station. Everything was delicious, making breakfast a great way to start my day.

Facilities

8.0

The facilities included a nice indoor pool and a fitness room, which were great for unwinding after busy days. However, the fitness room was a bit small for sharing weights during busy times.